The Palace is a popular online casino brand that has been captivating the attention of gamblers worldwide for years. Established in 2019, it has managed to build a reputation as one of the most trusted and reliable platforms in the industry. The brand offers an exceptional gaming experience with a vast library of games, lucrative promotions, and top-notch security measures.
Registration Process
The registration process at Palace Casino is relatively straightforward and can be completed within minutes. New players need to click on the "Sign Up" button located Palace at the top right corner of the website’s homepage. They will then be directed to a new page where they are required to fill out a simple form with their basic information, including name, email address, username, password, and date of birth.
Players must verify their account through an automated system by clicking on a link sent via email or phone number (depending on the chosen verification method). Once verified, players can proceed to deposit funds using one of several payment options available. Players should note that the minimum age for registration is 18 years old.
Account Features
Once registered and verified, players gain access to their Palace Casino account dashboard. The main menu features multiple sections that allow users to navigate through various aspects of their gaming experience:
- My Account : This section enables users to track their deposits and withdrawals, as well as monitor their balance.
- Games : Players can browse through the extensive library of games or use filters to narrow down choices by game type, software provider, or theme.
- Tournaments : The brand offers regular tournaments for popular slots and table games. Players can participate using real money wagers or bonus credits.
Players also have access to their VIP status (earned based on deposits made) through a dedicated tab in the main menu. Their current level of rewards points earned is displayed along with details about loyalty promotions available.
Bonuses
Palace Casino boasts an impressive range of bonuses catering to both new players and existing members:
- Welcome Bonus : 100% deposit match up to €500 for new registrations, split across three deposits.
- Monday Madness : A weekly bonus program awarding between 5-20 Free Spins with a minimum deposit requirement (varies each week).
- Weekly Reloads : Match bonuses ranging from 50%-200% available once per player on Tuesdays and Thursdays.
Additionally, players earn Loyalty Points (LP) through their gameplay which can be redeemed for cash or converted into exclusive prizes. The higher the VIP level reached, the more comprehensive and rewarding these promotions become.
Payments and Withdrawals
The online casino supports multiple payment options, including VISA, Mastercard, Skrill, Neteller, Paysafecard, Trustly, and Bank Transfers (via online banking). When making a deposit or withdrawal, users should ensure that their account information is accurately updated in the settings menu.
- Minimum Deposit : €10.
- Maximum Withdrawal per Week : Depends on player’s VIP status: Gold (€1.500), Silver (€3.000) and Diamond (no limit).
Please be aware of individual processing times for each payment method to minimize potential disruptions during withdrawals.
Game Categories
Palace Casino offers over 1000 games from reputable providers like NetEnt, Play ‘n Go, Microgaming, Evolution Gaming, and more:
- Slots : A diverse selection covering popular titles such as Starburst (NetEnt), Book of Dead (Play ‘N’ GO) and progressive jackpots.
- Table Games : Blackjack Variations including Classic European and Multihand; Roulette options like American, French and High/Low stakes tables.
- Live Casino : Streamed in real-time directly from brick-and-mortar locations around the world.
Players also find classic instant wins with scratchcards. As these are games of skill rather than chance (not subject to the usual restrictions), users may engage without the need for deposits or wagering requirements.
Software Providers
Palace uses a combination of various providers, combining their strength to ensure an all-inclusive gaming experience:
- Microgaming : Known for its robust suite of slots and exclusive content such as Mega Moolah (world’s biggest progressive jackpot).
- NetEnt : Famed developers offering top-tier casino products: Gonzo’s Quest (unique free spin mechanics) and Jackpot 6000.
- Play ‘N Go : Providers behind immersive experiences with unique themes like Riches of Ra or Viking Clash.
Mobile Version
The Palace online casino is optimized for play on portable devices. As users are able to download an app from the website’s homepage, this offers seamless gaming experience tailored specifically towards handheld play. To use mobile features:
- Register and log in as a user.
- Click on settings icon > select "Use Mobile Site".
As all games have responsive design, switching between desktop/tablet devices won’t break functionality.
Security and License
Palace Casino has secured licenses from two authoritative regulatory bodies: the UK Gambling Commission (License No. 39537) for customers based in that territory; Malta Gaming Authority, licensed with MGA/B2C/285/2013 (for all users outside the European Economic Area). It features independently audited random number generators and supports trusted e-cash solutions like Trustly, an added security layer.
To prevent identity theft or other financial exploitation:
- Ensure accurate information is provided at sign-up and throughout account maintenance.
- Set up email notifications for important updates regarding your status within the loyalty program or when deposit/withdrawal thresholds are about to be hit.
- Keep browser software (like Flash Player) updated regularly.
Customer Support
Multiple support channels exist, depending on one’s preferences:
- 24-Hour Live Chat : Instant response from knowledgeable staff through messaging interface directly embedded into web pages.
- Support Centre : Extensive knowledge base covering all topics under a separate section of the main menu with FAQs and detailed explanations for less frequent questions.
For more pressing issues or non-standard requests, you may wish to contact support via email at support@palacecasino.com.